Privacy Policy
At mysite-name, we are committed to protecting your personal information while you use our beauty salon services across England. This policy explains how we collect, use, and safeguard your data in compliance with UK GDPR and the Data Protection Act 2018.
1. Information We Collect
We collect information necessary to deliver our beauty services, including your contact details, treatment preferences, skin sensitivity information, and appointment history. This enables us to provide personalised beauty treatments and maintain accurate service records.
Technical data collected through our website helps improve user experience and is anonymised where possible, not linked to your personal identity without explicit consent.
2. How We Use Your Information
Your information helps us deliver comprehensive beauty services including:
- Managing beauty appointments and treatment scheduling
- Recording treatment preferences and product sensitivities
- Maintaining client consultation records and treatment history
- Processing service payments and managing client accounts
- Communicating appointment reminders and service updates
- Providing personalised beauty recommendations
We handle your data responsibly, using it exclusively for your beauty service needs and essential business operations.
3. Treatment Preferences and Sensitivity Records
Details about your beauty preferences, skin sensitivities, allergy information, and treatment history are stored securely as confidential information. We maintain these records to ensure treatment safety and service personalisation.
Client preference information is accessible only to our beauty team and stored on secure systems with restricted access, maintained for service quality and client safety.
4. Consultation and Treatment Documentation
Client consultation notes, treatment records, product usage, and service outcomes gathered during our beauty services are used specifically for treatment continuity and client care purposes.
Treatment documentation helps us provide consistent care during future visits and ensures we can track product performance and treatment results.
5. Data Protection Measures
We implement robust security protocols to safeguard your personal and treatment information. Client data resides on encrypted systems with access limited to authorised personnel. Physical consultation records are stored securely and disposed of properly when no longer required.
Our beauty team adheres to strict confidentiality agreements concerning client information and treatment details.
6. Service History and Client Preferences
We maintain detailed records of your beauty treatments, product preferences, and service outcomes to support ongoing client care. This documentation helps us understand your beauty goals and provide appropriate service recommendations.
Service history forms part of our quality management system and is accessible only to team members involved in your beauty services.
7. Legal Basis for Data Processing
By using our beauty services, you consent to our processing of your information as described in this policy. This includes processing required for service delivery, client safety, treatment personalisation, and business administration.
8. Third-Party Information Sharing
We may share your information with trusted third parties only when essential for service delivery, such as payment processors for financial transactions, and with your explicit consent for any specific treatment requirements.
All third-party providers operate under strict data protection agreements meeting UK GDPR standards. We never sell your personal information or treatment data to marketing organisations.
9. Your Data Protection Rights
Under UK data protection laws, you have the right to:
- Access personal information we hold about you
- Request correction of inaccurate personal data
- Request deletion of your personal information
- Object to processing of your personal data
- Request transfer of your data to another service provider
To exercise these rights, please contact us at: [email protected]. We respond to all valid requests within one calendar month.
10. Data Retention Periods
We retain your personal and service information for as long as necessary to fulfil our services and legal obligations. Treatment records and client preference data are typically maintained for 3 years after your last service to support treatment continuity and client care, unless you request earlier deletion.
Financial records are kept for 7 years for accounting and tax purposes. Treatment and preference information is reviewed regularly for ongoing relevance.
11. Policy Updates
We may update this privacy policy periodically to reflect changes in our services or legal requirements. The current version will always be available on our website, and we will notify you of significant changes affecting how we handle your data.
Last updated: November 2025